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TOPIC: Survey
#56583
Re:Survey 6 Months, 2 Weeks ago  
jackattack wrote:
?... the style is stone blocks rather than rounded stones -- meaning that the two aren't quite the same. There will some customers who prefer one or the other aesthetically, and are willing to pay a higher price if it happens to be the resin set.

And at least for a while yet, there are customers who have been buying resin sets who would like buy more sets to "finish" their collections, rather than sell it all on E-Bay and start over with GameTiles.


And those who would like to start. my biggest concern is about buying advanced pieces that don't quite match Game Tiles for basic sets that I am not confident will ever be produced. Not an issue for Realm of the Ancients , but for Wicked Sets, and other sets it concerns me. I could by the Den of Evil expansion, but it seems that it sort of requires the first Den of Evil.

Basically, I am saying it is hard for those of us who don't have years of sets to get started in resin if we can't expect to be able to buy basic sets. If they are not there for the Game Tile new customers, then the sets will die off because the older customers already have them.
Sir William
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#56597
Re:Survey 6 Months, 2 Weeks ago  
The more resin sets new customers buy, the more likely they are to be restocked again.

But loaded phrases can reduce any customers' willingness to buy resin sets for those very reasons.

My hope is that rather than lose any resin sets or lines permanently, DF might consider doing a kickstarter every couple of years for resin sets that they don't want to restock routinely. They would be able to control the minimum order size and assure that the sets ordered don't take up valuable inventory space. And since these sets/lines have already been developed, there would be very little cost involved in reviving a resin set for a kickstarter.
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#56606
Re:Survey 6 Months, 2 Weeks ago  
I almost hate to weigh in to this morass, but i will add my two cents worth.

(By way of disclosure: i own only a few bits and pieces of resin, no whole sets. I came to this through the Kickstarter and Dwarvenite fits my mobile game style. I will own resin one day and would like to supplement my GT collection with some signature rooms and pieces for memorable encounters.)

What i find most troubling about this entire dialogue is that resin seems to be at risk because dwarvenite is so successful. Part of that is that it is the only thing available. It is hard to fault resin for not being viable when no one can purchase it at any price. eBay has shown us quite clearly that resin sets can absorb a price increase.

As much as i am waiting for the next Kickstarter, i really wish DF would restock resin first. Last time around they missed a huge opportunity to sell resin to the new converts to the fold, That business went to eBay instead. A quick troll of these forums will find many people who have spent hundreds and in some cases thousands of dollars on resin sets, just since May. Lost opportunity for DF and lost revenue that could help keep the signature product viable and available.

Have a full inventory of resin, then do the next Kickstarter. Then the products can compete and compliment one another on a level playing field. Only then will you know what customers will truly support. Once accurate data is at hand, then can decisions be made about the fate of certain product lines.

Kickstarter is an exciting way of doing business, but it is also troublesome. By offering great deals up front, you run the risk of saturating the market and decreasing the volume of regular day to day sales. Resin is a magnificent insurance policy against the "all at once" nature of dwarvenite kickstarters, but only if it is available. While windfalls are great, they come with their own challenges. There is something to be said for a steady revenue stream. With dwarvenite and resin, DF can have both. I sincerely hope that they make the choices that will allow those two lines to continue to coexist.
kitenerd
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#56610
Re:Survey 6 Months, 2 Weeks ago  
Well said sir.
Harneloot
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#56614
Re:Survey 6 Months, 2 Weeks ago  
Unfortunately Resin production takes 3 times as long as Dwarvenite....you must factor that in...so, if we were to hold off till we restocked resin we would be waiting till 2015....I think I can guess the answer to: should we wait till then? I am not trying to be a dampener here, I appreciate all the ideas and comments it is often helpful...bit there are SO many factors to think about when we make our plans....DwRvenite is helping Resin not the reverse though...ack....gotta turn off electronic dev
Stefan
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Stefan Pokorny

CEO Dwarven Forge, LLC
 
#56627
Re:Survey 6 Months, 2 Weeks ago  
jackattack wrote:
My hope is that rather than lose any resin sets or lines permanently, DF might consider doing a kickstarter every couple of years for resin sets that they don't want to restock routinely. They would be able to control the minimum order size and assure that the sets ordered don't take up valuable inventory space. And since these sets/lines have already been developed, there would be very little cost involved in reviving a resin set for a kickstarter.

My understanding is that KS takes the first 10% of all money raised. Resin is already relatively expensive, and adding 10% to pay a middle-man would exacerbate that. Presumably the inflated price would suppress demand, at least to a degree. KS is great to raise capital for something that would not otherwise exist, but not ideal to re-start existing product lines (for which a price point has already been more-or-less established).

A pre-order system would be better, if DF can make that work. Before KS existed, other niche manufacturers would take pre-orders over an extended period of time, not charging credit cards but keeping track of order volume, and then when the orders reached the target number, they'd charge all the cards and produce the product. This requires a loyal customer base, since it requires trust on both sides. Customers have to trust that they won't be charged until and unless there's a product there, and the vendor has to trust that too many customers won't back out or cancel their cards or change addresses and forgot to notify them... However, if DF needs the immediacy and hype that KS brings -- now, now, now, or miss out! -- in order to concentrate the sales within a short time window, in order to reach critical mass in order volume before production costs jump again, then maybe KS would be the way to go.
willmontgomery
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#56629
Re:Survey 6 Months, 2 Weeks ago  
Yup. I really think DF would benefit from their own mini-KS-like platform built in to their store.

Program in minimum # of copies per set and minimum # of total sets. Use Amazon payments (not as nice as paypal, but at least they get the "conditional/expiring" authorization bit right). Once the minimum gets reached give a 1-2 weeks notice to newsletter subscribers that "an order is imminent! pre-order now from the following sets in this batch:...."

and just leave it running. Yes every 90 days people would have to re-authorize their pre-order if the minimum quantities aren't reached, but again that seems like a plus... and both sides are protected in the transaction.
nielsene
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R&P(1), Ruins(2), Cavern(4), Cavern Passage (2), Chasm (2), Ice(4), Catacombs (3), DOE R&P(1), DOE R(4), DOE WA(4), DOE E(3), HS (4), HS2(3), Woodland(2), RotA(1)
 
#56648
Re:Survey 6 Months, 2 Weeks ago  
I would be interested in using a preorder system.
Riley
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#56656
Re:Survey 6 Months, 2 Weeks ago  
Nielsene has provided a much better worded version of what I had in mind when I mentioned preorders. Once the shipping insanity is handled it might not be a bad idea to look into putting together a preorder setup along those lines to take advantage of the demand.
LordDust
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My players rue the day I bought "Dragon Mountain". Ever since they give every creature a bit more respect. You never know when the GM will decide that this group is crafty...
 
#56657
Re:Survey 6 Months, 2 Weeks ago  
I weighed in with my comments before on the topic of restocking resin sets. I own about 100 DF resin sets and still want more.

In my humble opinion, I think it's a mistake to restock resin sets. Here are the reasons as I see them from a marketing standpoint;

1) The price point could never compete with Dwarvenite.
2) It has a high risk of "burning cash flow" that's needed elsewhere.
3) There's no real need for resin lines, because the core product lines can be made in Dwarvenite for half cost.
4) Resin lines would now be a niche product line at best. Resources need to be utilized for major product lines; Dwarvenite.


How do you satisfy those that want resin without risk to the companies financial wherewithal? I see two options that have already been mentioned;

1) Kickstarter
2) Pre-orders.

If I where running the company though I wouldn't even consider restocking for another year or so until 1-2 more KS launches. This would be due to not having the financial or labor resources to handle two different product lines. DF needs to establish their new and much broader customer base before adding in supplemental DF resin sets.
monkplayer
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"Keep the Dice Rollin,"
 
#56662
Re:Survey 6 Months, 2 Weeks ago  
" 3) There's no real need for resin lines, because the core product lines can be made in Dwarvenite for half cost"

I dont think most of us have seen the dwarvenite so I can't comment on
how the quality compares to the resin line. I have a feeling it will
be good but not as good as the resin line.

Sure maybe all the core sets can be made from dwarvenite but are they really going to make cavernous river sets in Dwarvenite? Really? If thats the case
then we will be stuck with cookie cutter basic dungeons which is fine for new customers but not for me. There are still some resin sets I must have.

I feel that if Dwarven forge was not going to resock the resin sets then they should have said something. Sure they want to expand their market with a cheaper alternative but they can't forget the die hard loyal fans that supported them until they got to this point. Restock the cavern line and Realm of the ancients at least and I will shut up for awhile.
jls304
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"Strange Brew or Strange View? " Stefan
 
#56672
Re:Survey 6 Months, 2 Weeks ago  
i still want to get some resin caverns and cavern lake/river sets. they have been out of stock since i had the budget to afford them. and i really hope we see a restock of the ancients set. right now, there are 10 out of stock sets that i want, not counting the LE stuff.

ive had my room and passage set (with bowties) a long time, but only recently have i really been able to really increase my collection.

preorders could work, depending on how the system is actually set up.
Teulisch
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10 resin sets, 5 KS game tile sets
 
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