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Kickstarter Game Tiles Project
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TOPIC: Minor feedback
#61185
Re:Minor feedback 7 Months, 3 Weeks ago  
I agree that the Product page should have a picture of the actual product (if it doesn't).

However, expecting an accurate picture in a KickStarter is a bit optimistic. Those aren't pictures of factory run items, they are prototypes and development models that factory runs will be based on at a future date. Many KSes only feature concept art or 3D renderings.

It is unfortunate that the factory could not match Stefan's painting skill. But it still beats anything I can do myself.
jackattack
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#61190
Re:Minor feedback 7 Months, 3 Weeks ago  
I was fully prepared for the paint application to not be up to the level of the samples presented in the kickstarter. My main issue was that several of the paint steps described in the "Expertly Hand Painted" process were skipped altogether for the final product. It may not have been their intention to present Stefan's sample paint job as equivalent to the "Expertly Hand Painted" version, but that was the impression I got, and I felt a bit disappointed when the tiles that arrived looked completely different.

That said, I still think Dwarven Forge make the best products of their kind, and I don't hold this against them. They've exceeded my expectations in just about every other area, as the sculpts are gorgeous, and they took care of minor issues I had with missing pieces promptly and professionally.
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#61201
Re:Minor feedback 7 Months, 3 Weeks ago  
I'm really sorry Belakor and Himajin if you were not satisfied but i assure you I am not trying to fool anyone into anything...perhaps there is a misunderstanding..my paint videos were not demonstrations of how the factory was going to paint the game tiles...they were demonstrations of how I painted my tiles and how i recommended others paint their unpainted tiles....many folks out there have painted their tiles better than me in fact:)

I still think the paint jobs are expertly hand painted...incredible even for the time frame that they were completed in...they were on time and very well done...I challenge anyone to point out another company who does their dungeon paint jobs better than us....now, not everyone has the same taste as me in colors, nothing I can do about that...

Also, when I did the video, with very little sleep, I had no idea all my words would be dissected like I was on trail....we did like 75 takes, I am no actor...it was a little confusing in the end....and of course, i did not edit it...I wonder If others would do much better than I did...perhaps....I am no lawyer, just an artist with a passion like everyone else here....living at home, starting small...it took me 18 years to get to this point...

Overall, I am happy and proud of what we did...but I will try very hard to do better this time...

I am not hurt by the criticism, of course I cannot expect 5400 customers, gamer's at that, to all be 100% happy with everything...I am not that unrealistic of course....

but let nobody say that I am ever trying to mislead anyone...I come from a family that believes in one's reputation and that has pride in doing things right...I live by my word.

So Thank you, and Peace.
Stefan
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Stefan Pokorny

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#61203
Re:Minor feedback 7 Months, 3 Weeks ago  
Well said fearless leader... and onward to ever bigger and better things.

I will say on behalf of the awesome people that love your products....Thank You Stefan and Staff for all the great stuff you have put your heart into and may you prosper for it.
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#61204
Re:Minor feedback 7 Months, 3 Weeks ago  
Stefan wrote:
I'm really sorry Belakor and Himajin if you were not satisfied

Not satisfied with the paint job on the game tiles, not the tiles themselves (they are first class). My expectations were too high from the start and I will only buy unpainted tiles in the future (and painted master sets).

I challenge anyone to point out another company who does their dungeon paint jobs better than us

You really shouldn't challenge your customers you know (some of them have nasty bites...). And besides are there any other competitor that is worthy of mentioning? I think not. At least not anyone I intend to expand my collection from.

but let nobody say that I am ever trying to mislead anyone.

Who said that? Why is it that a simple critisism is blown out of proportions? You have a solid base of fans, but some of them make ludicrous accusations about things no one claimed to be true.

I am no actor...

Salthar, keeper of the catacombs disagrees...

(and he made me buy a couple of those sets)
Belakor
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#61227
Re:Minor feedback 7 Months, 3 Weeks ago  
Zaltar! Keeper of the Catacombs! From the order of the waning moon!

he,he...all is good...
Stefan
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Stefan Pokorny

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#61229
Re:Minor feedback 7 Months, 3 Weeks ago  
Who said that? Why is it that a simple critisism is blown out of proportions? You have a solid base of fans, but some of them make ludicrous accusations about things no one claimed to be true.
Not you Belakor, but such statements have been made previously, the goal was largely to make sure no one got hypersensitive. In a few previous threads things got nasty when folks lined up on both sides of the debate. That is the unfortunate part about a passionate fan base, sometimes they think after they react. As I said previously, I do apologize if I gave the impression of accusing you of anything. I was simply hoping that by someone acknowledging the possible misinterpretation of your criticism it might stave off making mountains out of molehills.
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My players rue the day I bought "Dragon Mountain". Ever since they give every creature a bit more respect. You never know when the GM will decide that this group is crafty...
 
#61231
Re:Minor feedback 7 Months, 3 Weeks ago  
No need for apologies.

Zaltar forbids it.

And we want Zaltar for Catacombs II...
Belakor
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#61232
Re:Minor feedback 7 Months, 3 Weeks ago  
LordDust wrote:
That is the unfortunate part about a passionate fan base, sometimes they think after they react.


I don't.

Thinking never enters the picture.
jackattack
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#61243
Re:Minor feedback 7 Months, 3 Weeks ago  
About prices for shipping

This is a complex business. At the moment we offer a flat rate 2-30kg (as long as it fits in a single box) in Europe.

So once you hit 2.1 kg all is the same (unless you order VERY much).

A single Game Tile box is below 2 kg. That means it is cheaper - but savings depend on country.

UK < France, Germany < Spain < Sweden < Norway, Switzerland for > 2kg

But UK < rest of Europe for < 2 kg

I don't make money on shipping and I try to advice best options to my customers. Sometimes it doesn't matter, simetimed a small change makes a lot of difference.

Go outside Europe and it gets even more interesting. Sometimes volume is important - sometimes weight (or a combination).
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#61244
Re:Minor feedback 7 Months, 3 Weeks ago  
About the paint job resin vs game tiles

A lot is taste. I once saw a thread were someone disliked the new paint job. So he did ask his kids - who liked the game tiles paint job more. Kudos for him to posting this.

I have to admit when I looked at the photo I preferred the KS painted over the ones painted by the OP. I double checked that I didn't mix up left and right. Having said this - I might change my opinion if I would see them directly. Photos can be misleading. You concentrate more on contrast as on subtlety.
Thod
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#61245
Re:Minor feedback 7 Months, 3 Weeks ago  
Thod wrote:
About the paint job resin vs game tiles

A lot is taste.


Actually that is only true if you use certain ways of painting.

Painting sloppingly is never about taste, it is all about cutting corners.
Belakor
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