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Reserve and Preorder option added
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TOPIC: Reserve and Preorder option added
#47313
Reserve and Preorder option added 2 Years, 3 Months ago  
All

I´ve just added a Reserve and Preorder option for the European website. I hear the chorus here clearly that asks to have the catacomb set preordered. To ensure you get a chance to be among the first in line I have generated this option.
This way you don´t have to wait longer as the US customers. But it also gives me some extra time to sort out some bits behind the scenes.
The option will work for more as just the catacomb set. It means some additional work for me - but it also means I know better ahead of time what or how much you want.
The option will stay open until the end of the year. Then I will have to revisit how much extra effort it takes and how well it worked. Your feedback here is also welcome if you think this is a good idea / bad idea / how to improve it.

Below is the description from the item.


--------------------------

Do you want to combine 2 orders but don´t have the necessary money yet. Do you want to ensure you have a new set reserved for you ahead of time?

With this option you no longer have to be afraid to miss out. Reserve your item now and we ensure it is available for you and only for you for up to 6 month.

So how does it work?

During the payment via PayPal just write down in the comment field which sets you want to reserve/preorder. That´s it. You will get an extra e-mail from me to confirm your choice. But please allow a few days processing for this.

If you want multiple sets (say 3) then buy 3 reserve/preorder.

Each set you want to reserve for you we take it out of inventory and ensure it is available to you and only to you. We will have it reserved for you for up to 6 month. So you will have enough time to combine orders / save up until you are ready. You will also get a reminder 4 weeks before the six month expire, or approx. 3 weeks before a preordered set arrives to make the final order.

The money spend on the reserve / preorder will be refunded to you when you order. You should get a personal code or gift-card code for you to take it off during order.

What if an item says ´out of stock´? No worry - in this case there is only your set left - contact Thods Bazaar and I work out the order process.

What about special offers? You won´t pay anything extra in case there are special offers that happen between you reserving an item and you buying it. Drop a message and we sort it out.

Can I preorder the Catacomb sets this way? A definitive YES. I heard the voices on the board that asked for preorders. As an incentive we will treat preordered sets first when we ship them out.

So what can I reserve / preorder? Are there limitations?

You can reserve / preorder any item currently available or that is labeled available for Christmas.

If you have any additional questions - just drop me a message.
Thod
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Last Edit: 2012/08/26 16:39 By Thod.
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#47314
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Now I just hope it all works smoothly ...

The weight is 0 - so there should be no extra cost if you add it to a regular order and there should be the option to receive it online (like a gift certificate) if it is the only order.

I´m now just hoping it works as planned. I´m traveling in Germany right now - so might be slow answering until Wednesday but felt my customers didn´t want to wait that long.
Thod
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#47318
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Hi Jens

I just pre ordered/reserved 4 catacombs sets so it appears to be working o.k. from my end.

Dave
David Wasilewski
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#47329
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Just reserved some Catacomb sets as well, initially it wouldnt let me past the 'choose shipping' page, it said there was an error whatever i selected. I cancelled it then started again and it went ok that time.
Pusherman
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#47330
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Hi Thod, I'm trying to preorder a Catacombs set from the European site but it won't let me checkout because the minimum order value is 20 GBP. What should I do?

I miss some way of knowing an approximate value for shipping, by the way.

Greetings, and thank you very much in advance.
arsthein
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I want my DF Spiderweb Accesories Set!!! ^O^U
 
#47340
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Hm - need to check the minimal amount and set it to £5.

Not sure when and why I added it. Guess it made some sense at the time.
Thod
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#47341
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Update:

Reduced the minimal amount to £5 - so you can reserve / pre-order a single set.

Shipping costs 2-30 kg (this is at least 6 sets catacomb set):
UK: £14
Zone 1: £22.80 (France, Germany, Belgium, Netherland)
Zone 2: £25.20 (Austria, Denmark, Switzerland)
Zone 3: £27.60 (Italy, Spain)

The list above is not necessarily complete - hope I don't miss anyone important and appologies if I do.
Thod
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#47367
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Thank you so much Thod! I'm running like hell to the Eu site to make my pre-order/reserve/gimmegimme ;-)

I'm from Spain by the way, so you've got me covered there :-)

Greetings!
arsthein
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I want my DF Spiderweb Accesories Set!!! ^O^U
 
#47368
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
Done did it!

I'm not sure I didn't screw it up, I stated Catacombs Set in the comments in the order page in dwarvenforge.eu, but in the paypal invoice I couldn't see the comments field... Is everything ok? If you need me to do anything just let me know.

Greetings!
arsthein
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I want my DF Spiderweb Accesories Set!!! ^O^U
 
#47369
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
arsthein wrote:
Done did it!

I'm not sure I didn't screw it up, I stated Catacombs Set in the comments in the order page in dwarvenforge.eu, but in the paypal invoice I couldn't see the comments field... Is everything ok? If you need me to do anything just let me know.

Greetings!


Artsheim

Thanks !! You are fine - it just means I should check instructions as what you did is exactly what I hoped for.

Thod
Thod
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#47370
Re:Reserve and Preorder option added 2 Years, 3 Months ago  
All

The whole pre-order / reserve is still 'work in progress' - so please give feedback in case instructions are not 100% right.

A few more bits to add:

Q: Can you add additional sets with the final order
A: Yes - I will have your preordered / reserved sets put aside for you but you will be able to add additional sets with the final order.

Q: How will you take off the amount paid for the preorder
A: I'm working on that - either via a personal code for you or a gift card equivalent

Q: I heard rumours that you get an extra £5 off if you preorder before the 1st of November
A: Yes - I want to ensure that you are not worse off compared to the US customers. The extra rebate will be added to the personal code / gift card equivalent to you. This only applies to the catacomb set preorder and not to other orders.

Q: When do I need to order and make the full payment
A: I plan to allow full orders once the container is on it's way. This is likely early November. You have then time until the week before the container arrives to place the full order. You can even wait longer - but you risk you place in the queue for getting shipped out first if you leave it to the last minute
Thod
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#47550
Re:Reserve and Preorder option added 2 Years, 2 Months ago  
Hi Thod,

will the pre-order also available in germany too?
Thanks.
Cheers.
Markus :)
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