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Updates on Restocking
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TOPIC: Updates on Restocking
#67103
Re:Updates on Restocking 3 Months, 1 Week ago  
I still wish Stefan or someone would give a update other then "please bear with us". We are doing that.
KenM
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Deluxe room and passage. Ogres den. Short passage. Room and passage. Fantasy Floor. Traps 1. Traps 2. Wicked additions 1+2. Orc war band, Dungeon Accessories, Medieval Furniture. Treasure and Magic Items. DoE set. DoE room set. DoE WA. DoE HS. Cavern set. Cavernous passage. Caverous chasm. ABS 2. R
 
#67105
Re:Updates on Restocking 3 Months, 1 Week ago  
To be fair, if the items arrived before gencon, it would not be wise to open up the online store when the entire Dwarven Forge team had to go to the convention that week. None of the orders would have shipped!

I am hoping that the stock has arrived, but even if it did they probably need some recovery time after the convention. This restock is going to be a massive undertaking in the shipping department as I imagine they will get lots and lots of orders! It makes me tired just thinking about it. The most I've ever shipped at once was 250 orders - it was a huge undertaking! I imagine that this restock will see many more sales than that.
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#67107
Re:Updates on Restocking 3 Months, 1 Week ago  
Not sure if this is an update or not, but I was able to order three sets of RotA 2 and one of each of the 5 Catacombs 2 subsets (or whatever we are calling them) at the DF booth at GenCon. I was told to expect 2 weeks for shipping. Catacombs 2 has 5 parts to it that let's you kind of customize what you want. I just ordered 1 of everything.

Man do the Gametiles look awesome! And anyone who ordered lizard men... you will be very happy!

Shoe
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#67115
Re:Updates on Restocking 3 Months, 1 Week ago  
I'd rather have them open the restocks and say the stuff won't ship until after gen con then have the site still be bare of product while the people at gen con, and the Europe warehouse have the access to the restocks and able to order while everyone else was wondering what the heck was going on.

Looks like people that were able to afford to go to gen con was able to order, from a post above. Meanwhile people in North America sit and wonder why there is no word of the restock because they decide to remain silent.

How long does it take for Stefan or someone to log on and post that after gen con the restocks will be ready? 5 minutes out of his day? He takes the time to post pics of his re done game room, but he remains silent about the restocks to the people asking about it online, but takes money for the restocks and the new set from people at gen con.
KenM
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#67120
Re:Updates on Restocking 3 Months, 1 Week ago  
KenM wrote:
I'd rather have them open the restocks and say the stuff won't ship until after gen con then have the site still be bare of product while the people at gen con, and the Europe warehouse have the access to the restocks and able to order while everyone else was wondering what the heck was going on.

Looks like people that were able to afford to go to gen con was able to order, from a post above. Meanwhile people in North America sit and wonder why there is no word of the restock because they decide to remain silent.

How long does it take for Stefan or someone to log on and post that after gen con the restocks will be ready? 5 minutes out of his day? He takes the time to post pics of his re done game room, but he remains silent about the restocks to the people asking about it online, but takes money for the restocks and the new set from people at gen con.


I'm really sorry Ken, for your frustration...I feel ya...the restocks should be available to order online very soon...I wish I could say more about the whole situation but i cannot...please be patient for one more day, or two...please... I'm sorry if your upset that we took orders at Gen Con for the restocks, I do know that if we did not, we would have lost a lot of money as the booth and everything involved costs upwards of $10,000....but also, people coming to our Booth would have been pretty disappointed and maybe confused that there was nothing to buy...so I was in a tough situation I am afraid....we had Cavern Game Tile stuff on display but were NOT selling any of it...they were shipped by air from the factory production at great expense so everyone could see how they were coming out...

I am trying to do my best, all will be right soon and the restocks will be available very soon online I am 99 percent confident of that.

Sorry for the delay in communication to your post or posts, I was at Gen Con under difficult circumstances and only got back to Brooklyn a few hours ago, I am now reviewing all posts at 2am even though honestly I am pretty beat:)

Please hang in there buddy, all will be right again soon:)
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Stefan Pokorny

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#67124
Re:Updates on Restocking 3 Months, 1 Week ago  
Please try to remember that the DF Europe store is largely independent of the DF America store, so their restocks are not actually tied to ours. Judging the timeliness of the US restock by comparing it to the Europe restock doesn't track. And given how long it took to get a European distributor for DF, we should never begrudge their restocks.

GenCon sales and exclusives are nothing new either. Last year, iirc, DF sold GameTiles from the booth ahead of general shipping, at discount prices. This year they scaled back to preorders. It is not uncommon for companies to sell their goods at conventions at discount prices, or even to have items that are convention exclusives. If someone wants those potential discounts and exclusives, they need to go to the cons; if they can't afford the time or expense to do so, they can join the overwhelming majority of the gaming community in bearing their disappointment gracefully.

Stefan posts news when he has news. And he tends to be quite generous in that regard -- he doesn't have to tell us anything. I am happy to read his posts on other topics because it tells us he is still engaged and enthusiastic. I guarantee that as much as anyone on these forums wishes that restock items were already on their doorstep, Stefan wishes it more.
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#67125
Re:Updates on Restocking 3 Months, 1 Week ago  
Thanks guys sorry for the rant. Had a tough night with other stuff. Very sorry thanks for the update.
KenM
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#67130
Re:Updates on Restocking 3 Months, 1 Week ago  
So we will be able to order soon on DF USA and DF Europe.
Great ! Good news Stefan. Thx for the answer.

I saved my money for the catacomb set II and the different add-ons since there is nothing new in resin it was easy with one set per year to put the bucks apart.

I really love the catacomb sets. I went myself in the catacombs of Paris and I have the same feeling while watching those pieces.
Ok there's no sacrifice altar or satanic fountain but it's a stunning set you delivered us Stefan. Once again congratulations for this amazing work.
Its expansion was a necessity and you made it !
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#67150
Re:Updates on Restocking 3 Months, 1 Week ago  
I do not mind seeing the pictures of the items at GenCon...I think for most of us, we don't really mind, we would be just as happy with knowing that there will be enough left over for us to complete our orders.
LorriZ
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#67153
Re:Updates on Restocking 3 Months, 1 Week ago  
I agree, I have been saving for 5 months plus (along with everyone else) I would be upset if they sell out so fast that they become out of stock. I wish there was a Pre-order.
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#67155
Re:Updates on Restocking 3 Months, 1 Week ago  
there was... at GenCon.

Just goofing around. ;-)

I'm sure there's enough sets that they won't sell out too fast.
jchunick
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#67157
Re:Updates on Restocking 3 Months, 1 Week ago  
jchunick I know your joking, but that's still not fair, there are a lot of people (including myself) cannot afford or take time off work to attend Gen Con. Its not right the pre-order is only open to a few that can attend. If the pre-order was done 3 weeks before Gen Con, I would not mind as much, plus undoubtedly that would of help raise funds for DF to do Gen Con.

But, I have waited this long, Stefan said "please be patient for one more day, or two...please"I will wait just a bit longer, because he asked us to. but I hope it happens soon.

I know Stefan works very hard to bring us such great products, and I do thank him for all of his hard work, but in the future please really conceder a pre-order for any new sets. I really want the new catacomb sets and accessories. if they sell out, I don't want to wait 18 months before more come in. I sure every die hard collector can agree and understand.
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