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Shipping from Warehouse
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TOPIC: Shipping from Warehouse
#49190
Shipping from Warehouse 1 Year, 8 Months ago  
Hi guys,

Could someone reassure me by letting me know how long it normally takes between an order being sent to the warehouse and the order being shipped?

It's been a week or so and I'm a bit nervous, heh.

Thanks!
Pug
Kobold
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#49191
Re:Shipping from Warehouse 1 Year, 8 Months ago  
It's normally faster than that, but they seem to have trouble with that lately. I made a preorder in August for the catacomb set and it still hasn't ship.

Try contacting Jeff via the website. It worked for me (the contacting part, not the shipping though).

Good luck!
truepom
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#49192
Re:Shipping from Warehouse 1 Year, 8 Months ago  
Thanks truepom, I'll do that. :)
Pug
Kobold
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#49193
Re:Shipping from Warehouse 1 Year, 8 Months ago  
I ordered something this Sunday. The order was sent to the warehouse on Monday. That is the last I have heard of it. Normally with it shipping from TN it would have been here Thursday or Friday. I know DF has switched warehouses. But I would still like to see my order in a timely fashion. Are we still going to get emails saying our order has shipped with the tracking numbers?
Grim
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#49195
Re:Shipping from Warehouse 1 Year, 8 Months ago  
I'm in the same boat. Ordered a few sets over a week ago - haven't got shipping notice or tracking. Sent two emails with no answer yet. I can understand if they are having problems shipping from the new warehouse, would just like to know what's up.
gkrstic
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#49196
Re:Shipping from Warehouse 1 Year, 8 Months ago  
I haven't got a tracking number for seven of my last nine orders. They're still listed as "sent to warehouse," even after I've received them. They must ship pretty quickly after they go to the warehouse though, because I usually get my orders in 3 or 4 weeks, and I live in Canada so it's sitting in customs for part of that time. I would guess that your order has probably already shipped.
Danarchy2020
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Last Edit: 2013/02/07 23:32 By Danarchy2020.
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#49197
Re:Shipping from Warehouse 1 Year, 8 Months ago  
Hello everyone.

You will not recieve tracking.It is sent by UPS. Once the status is "Order sent to the warehouse" you know its on the way.There will not be an "Order Shipped" status.So Pug fear not your porch will soon have those beautiful Dwarven Forge boxes for you to discover.
VladTaltos
Hail and well met!
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Room setX2,R&P set,DoEWA,WA,WA2,WA3,Ruin set,NarrowPassage set,Cavern rm x2, Cavern Lake,Cavern river X2,Cavern Passages,DDoERoomX2,MBX2,MBE,ORS,open water,WoodlandX2,ABS, CatacombsX2,Fantasy flr, Cavernous lake exp,Cavernous Chasm X2,DoeHS X2,HS expX2, Ice cavernX3.Accessories and individual pieces
 
#49198
Re:Shipping from Warehouse 1 Year, 8 Months ago  
Does anyone know where the new warehouse is located. If I knew I could guess on when my order will arrive.
Grim
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#49200
Re:Shipping from Warehouse 1 Year, 8 Months ago  
Well, i know that in the past, i did receive one. And when i spoke with Jeff, there seemed to be a problem with my order, but your experience may vary.

Might also have something to do with the new warehouse, since i did not ordered anything since they changed it.
truepom
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#49208
Re:Shipping from Warehouse 1 Year, 8 Months ago  
I have a UPS shipment coming from Knoxville, TN. This is my DF order for several Lake Sets. My order was processed to the warehouse a week ago, and the shipment went out Friday.
monkplayer
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"Keep the Dice Rollin,"
 
#49209
Re:Shipping from Warehouse 1 Year, 8 Months ago  
hello everyone,

Sorry for all this un-information from the warehouse....please call Jeff at 618-549-7100 on Monday, If he does not pick up, leave a message...that would be my suggestion as the best way to get info...i am not sure he checks the forums on the weekend...
Stefan
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Stefan Pokorny

CEO Dwarven Forge, LLC
 
#49219
Re:Shipping from Warehouse 1 Year, 8 Months ago  
Thanks for all the info, guys!

Would anyone have a ballpark figure for delivery times to Australia...?
Pug
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