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How Often Is "Order Status" Updated?
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TOPIC: How Often Is "Order Status" Updated?
#46388
How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
Just wondering how often (if at all), DF updates their order status?

I know that some companies keep right on top of it and even include tracking numbers. I was just wondering was DF's policies are in this regard.

Just for some peace of mind! :)

Thanks,

Steve
Steven Carroll
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#46391
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
In my experience...

Confirmation of the order comes from DF's website almost immediately.

The warehouse that actually holds and ships DF's products processes DF's orders once a week. (Fridays, I think, but don't hold me to that.) There is an e-mail when your order ships.

At that point, your order is in the hands of the shipper. The second e-mail should have a tracking number that you can use to follow the shipment's progress, but they don't send regular updates on their own.
jackattack
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#46392
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
Good to know. Thanks.

I put my order in on the 25th of June and got the Order sent to Warehouse e-mail on the 26th of June. I was just wondering how it all works over here. I am too excited to get this I guess. lol
Steven Carroll
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#46393
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
More than once I've received my shipment before getting a tracking number, lol. The tiniest of troubles with what is otherwise such a fine company/product.
granpappy77
Converted to "The Addiction" by Penny Arcade
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Make something idiot-proof and someone will just turn around and make a better idiot.
 
#46538
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
I really dunno since my last order here is below :

Order Number: 00002242
Order Date: Saturday, 30 June 2012 01:50
Order Status: Order Sent to Warehouse

And I have absolutely no news about the shipping since it's always "order shipped to warehouse" and nothing else.
This is the first time I encounter a such problem.
I usually receive my packages in 4/5 opened days ...
Jeff ? Stefan ?
I sent a email to Lori but no answer yet !
HeroQuestFrance
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Cavern & Cavernous passages set / Cavernous Lake & River & Wall set / Advanced Builder set 1 &2 / Room & Passage set / Narrow Passage set & Wicked Addition set 1 & 2 / Deluxe Room set & Octagonal Room set / Trap set 1 & 2 / Fantasy Floor & Starter sets / Den Of Evil set & Room & Wicked Additions sets / Medieval Building & Expansion set / ROTA set 1 & 2 & entrance / Hellscape set / All Accessories
 
#46542
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
I got my order and it wasn't updated in my account. Hopefully you gets yours soon.
Steven Carroll
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#46552
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
Indeed I just go it !
HeroQuestFrance
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Cavern & Cavernous passages set / Cavernous Lake & River & Wall set / Advanced Builder set 1 &2 / Room & Passage set / Narrow Passage set & Wicked Addition set 1 & 2 / Deluxe Room set & Octagonal Room set / Trap set 1 & 2 / Fantasy Floor & Starter sets / Den Of Evil set & Room & Wicked Additions sets / Medieval Building & Expansion set / ROTA set 1 & 2 & entrance / Hellscape set / All Accessories
 
#46555
Re:How Often Is "Order Status" Updated? 2 Years, 5 Months ago  
Congratulations! Don't forget to post some pics if you can!
Steven Carroll
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