Welcome, Guest
Please Login or Register.    Lost Password?

"Pre"-order restock products?
(1 viewing) (1) Guest
Go to bottomPage: 12
TOPIC: "Pre"-order restock products?
#43097
"Pre"-order restock products? 2 Years, 10 Months ago  
As Stefan has mentioned, sales in the near future are going to be very important for the continued success of the company.

People have openly admitted turning to Ebay for those still in print, yet out of stock, products. Various of those products have been confirmed to be a part of the upcoming restock. Would it be possible to essentially pre-order items that would be a part of the restock? It would be a way for me to both assure my desired items and supply the company with the much needed funds sooner.

Maybe it would speed up the time frame of the restock, too? ;)
zazulu
Goblin
Posts: 68
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
RotA: #1 x2, #2 x1
DoE: R&P x1, WE x1, Room x1, Hellscape #1 x1, Hellcape #2 x1, Expansion x1
Cavern: Ice x1, Passage x1, River x1, Lake x2, Lake Exp x1, Chasm x1
Catacombs: #1 x2
Game Tiles x2, Chamber of Sorrows x2
Woodland Accessories x2, Ancient Treasure x2
 
#43098
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Great idea!
monkplayer
Orc
Posts: 494
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
"Keep the Dice Rollin,"
 
#43099
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Great Idea.
In the last year, ALL the money I've spent on Dwarven Forge has been on ebay.
Due to items being out of stock online.

Secondly, the individual pieces that are offered when in stock, are for the most part generic items. How about offering some of the more interesting pieces, like the special doors and windows as individuals. For us collectors who already have large collections and need a few pieces to liven up our dungeons.

I personally am about to purchase a Dremle type tool to make custom pieces, that I would happily purchase from Dwarven forge, if more such pieces were available.
Djtherapy
Goblin
Posts: 78
User Offline Click here to see the profile of this user
Location: Lake Erie
Last Edit: 2011/10/16 20:40 By Djtherapy.
The administrator has disabled public write access.
D&D since 83'...Figure painting fanatic.
www.coolminiornot.com/artist/DjTherapy
 
#43100
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
What about a small incentive for preorders? Maybe something like orders over $300-$500 get US free shipping or a free treasure accessories kit if you live outside the US? The small incentive may prompt some people to spend their hard earned cash now and also not spend the $ on EBay DF sets. It's just an idea that I'd like to hear what others think about it.
monkplayer
Orc
Posts: 494
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
"Keep the Dice Rollin,"
 
#43101
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Something I've seen elsewhere is if X number of pre-sales are met then the orders will be fulfilled. If there is not enough demand, then they won't be and money is refunded. Obviously there is a tipping point where it makes financial sense to put something in to production. Could be tricky to do depending on merchant account rules.
sbrndf11
Goblin
Posts: 87
User Offline Click here to see the profile of this user
Morgoth's Revenge
The administrator has disabled public write access.
 
#43104
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
A similar idea was put forth a few years ago on the forums, and it was a non-starter. Maybe things have changed enough to make it viable now, but here are a few things to consider.

The main drawback seems to be that pre-order period could be six months or longer. (We knew in September that the next shipment might arrive in February, and that doesn't take into account several possible factors that might delay the shipment.) A lot of customers may not be willing to tie up their funds for that long, especially in this economy.

It also puts DF in the position of having to hold that money, and refund it if particular items (or a whole shipment) don't come in. If there is a transaction cost for refunding orders, should DF bear that cost or should the customers? If DF held the money in an interest bearing account, should they keep the interest or pass that back to the customer? If DF has the money on hand, is it subject to taxes and/or liens? There are a lot of issues involved.

On a side note, individual pieces are much less profitable than sets, mostly due to packaging and storage costs. Some of those left on the site are leftovers from the bowtie days. Some may be a result of replacing damaged/warped pieces -- they do that (I think) by cracking open full sets and sending just the pieces needed, leaving them with the rest of the set as "extras". Some are "bonus" pieces left over from pre-order or volume incentives. And some are pieces that we just can't get enough of by buying them with sets, like pillars and open water tiles.

I hope that pre-orders can work. Maybe it is worth a one-time experiment with some very strict rules, just to see how viable it is. But it is up to Jeff and Stefan, and they are not required to show us the math if they don't want to do it.
jackattack
Minotaur Lord
Posts: 2551
User Offline Click here to see the profile of this user
Location: USA
The administrator has disabled public write access.
 
#43105
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
So far this year I have sat on my Wallet in suport of DF. And only picked up Items of intrest that are coustom peices. It kills me that They dont have anyone in the US that could crank these items out in a more timely fassion. I dont blame DF I blame the painful delivery times of of the Shipments to DF. It seems to me that they get a Shipping container and they Sell out within a week of cracking oppen that container.. I would even go so far as to say if they could find company state side that could keep their supply coming the company would be in alot better shape. I would even support another price hike to see DF in stock more then a few months out of the year. BUT I imagine they know this. My thoughs as to why you see so much traffic on E-bay is entirely because most are not willing to wait for what seems to be quartely restocks.
yet still I only hunt e-bay for unique custom peices. Hopefuly DF weathers this storm.
DM-GHOST
Goblin
Posts: 85
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#43109
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Sorry for the restocking waits...it is never an exact science...we constantly have to juggle our cash between getting in older sets or putting money toward new sets...for those in the EU I would be sure to get what you need when the container gets in because restocking there will be less frequent I am guessing...probably once a year although I cannot speak for them and we have no way to really know at this point....
Stefan
Admin
Posts: 2073
User Offline Click here to see the profile of this user
Gender: Male Location: Brooklyn, NY Birthday: 12/25
The administrator has disabled public write access.
Stefan Pokorny

CEO Dwarven Forge, LLC
 
#43113
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Preorders work for the limited editions but I cannot see how they could work for the regular lines. Perhaps instead, DF could have an informal poll as to what sets we would most like to see back in stock. That may at least give Stefan an Jeff a rough idea of which sets to prioritize for production.
Arcarius2001
Ogre
Posts: 930
User Offline Click here to see the profile of this user
Gender: Male Location: California
The administrator has disabled public write access.
aka Dwarven Ale on Facebook Old School Gamers, Old School Miniatures, and Fantasy RPG Terrain groups.
 
#43116
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
First I would like to dispel panic from Stefan. You should have enough time to ensure you get the sets you want in Europe. Right now there should be enough for each set. If something runs out quickly then it is likely that a new container comes in earlier as expected.
Longer term - well - I don't have a crystal ball. I will have to sell approx. 40% before I can buy another (smaller) container.

I like the idea of Accarius to have some poll and have already been contemplating how best to do this and to get meaningful data. I will give it some thoughts. Ordering the right sets will help both the customer as well as me (and likely Jeff and Stefan).
Thod
Minotaur
Posts: 1058
User Offline Click here to see the profile of this user
Location: Deal, United Kingdom
The administrator has disabled public write access.
 
#43125
Re: 2 Years, 10 Months ago  
Stefan wrote:
Sorry for the restocking waits...it is never an exact science...we constantly have to juggle our cash between getting in older sets or putting money toward new sets...


Pre-orders could both alleviate cash flow issues and give a better indicator of demand.

From a customer standpoint, of course there are a bunch of out of production sets I want with paying a giant eBay premium. From a business standpoint, the pros likely outweigh the cons (sets holding their value, customers just buying other sets instead) except when core sets are out of stock.
sbrndf11
Goblin
Posts: 87
User Offline Click here to see the profile of this user
Morgoth's Revenge
The administrator has disabled public write access.
 
#43147
Re:"Pre"-order restock products? 2 Years, 10 Months ago  
Hi everyone I am new to Dwarven Forge and hence, well met

Since I joined D&D not until few months back in June, I have only learnt about DF very recently. And as a newbie trying to shop around the website, it feels a bit shocked to know half of the sets are out of stock (in particular the cavern sets! Outrageous lol)

And hence if there is a possibility for pre-ordering some out of stock item I would be very grateful I guess.

Moreover I am not sure why this might be a problem since it is rather common for certain industry to, at first, gathering order from consumer and as soon as target number has been met, the company will charged their customer and announce their production with shipping estimation. If things didn't go well then the whole plan simply delayed or suspend. I am no expert in US law but it sounds feasible to me.

That being said, I guess I should get the new woodland set anyway :p Having a bit dilemma into choosing which one as my first purchase!
Wynne D Fanchon
Kobold
Posts: 10
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
Go to topPage: 12
Your Cart:
0 Items Order Total: $0.00

0 Product
$0.00



Login to see your account info

Once you login you will be able to see your different account areas here, order history, shipping information and your account information.