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Status on my Order?
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TOPIC: Status on my Order?
#42001
Status on my Order? 3 Years, 4 Months ago  
I have an order that has had the status "Sent to Warehouse" since July 25th. I have sent emails to jeff@dwarvenforge.com and filled out the contact form on this site but have not heard received any response.

I want to know when my order is expected to ship, all of the items I ordered were listed as in stock and my credit card was charged back in July. If there is anything on the site that sets the expectations on shipping I could not find it.

Thanks.
lpkchri1
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#42002
Re:Status on my Order? 3 Years, 4 Months ago  
They have been at GenCon so shipping has been delayed. I just received an email that orders at the warehouse will ship this week. Hope that helps answer your question.
Arcarius2001
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#42010
Re:Status on my Order? 3 Years, 4 Months ago  
Thanks for the response! I hope my order ships soon. I still have not received any email or response to my queries about when my order will ship.

I appreciate the heads-up but I am dissapointed by the customer service (or lack thereof) from anyone at Dwarven Forge.
lpkchri1
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#42016
Re:Status on my Order? 3 Years, 4 Months ago  
When it ships you should get an email from UPS regarding shipment and an approximate delivery date.
Arcarius2001
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#42103
Re:Status on my Order? 3 Years, 4 Months ago  
Sorry for the missed communication. Did you get my email?

Thanks for your patience.
Dillman
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#42108
Re:Status on my Order? 3 Years, 4 Months ago  
Hey Jeff. It's (Dillman) I'm in my alter ego Monkplayer. I sent you the email with all my choices foe sets and individual items.
monkplayer
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#42116
Re:Status on my Order? 3 Years, 4 Months ago  
Huh...am I the only one getting confused over Dillman/Monkplayer and Jeff??? (slowly puts the wine bottle down and resolutely pushes the cork back in)
Harneloot
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#42121
Re:Status on my Order? 3 Years, 4 Months ago  
Not to worry Harneloot. Me too. I think it could be a side effect of the cheap beer and wine I used to consume playing 1st edition back in 82!
Arcarius2001
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Last Edit: 2011/08/16 02:33 By Arcarius2001.
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#42159
Re:Status on my Order? 3 Years, 4 Months ago  
I did not recieve your email, I have not heard anything further. I can submit another query through the website if that would help.

Thanks.

Dillman wrote:
Sorry for the missed communication. Did you get my email?

Thanks for your patience.
lpkchri1
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#42160
Re:Status on my Order? 3 Years, 4 Months ago  
Ipkchri
Thank for your help. Jeff at DF got my email with my order information about the DF sets I'm buying.
monkplayer
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#42161
Re:Status on my Order? 3 Years, 4 Months ago  
I'm...ah, I'm....confused?
Harneloot
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#42163
Re:Status on my Order? 3 Years, 4 Months ago  
Hey Jeff! (I'm writing from my other alter ego to the alter ego's ego)

Can you make sure my 1st profile's order is shipped right away and kept current along with my 3rd order of my 2nd profile which should be current but not the same as my original profiles initial order???!!! I would hate for my orders to get confused over such a little misunderstanding!!!!!!! ~_~

Is anyone else confused?
dndgamer
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