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There are no shipping methods available You cannot proceed!???
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TOPIC: There are no shipping methods available You cannot proceed!???
#33795
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
I wanted to order a few sets tonight. I get this message. I checked my address information and it is all correct. In fact it is the same address information I have always used to buy DF. Some reason will not let me purchase/choose a shipping method. Below is the message I receive;

"There are no shipping methods available
You cannot proceed! Please contact your administrator.

This may be a problem caused by an invalid mailing address. If this is the case, click on modify profile and fix any address problems in both shipping and billing addresses. Then click on "Checkout" to proceed. "
rustyblade
Orc
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Champion for bowtie free Fantasy Diagonal Floors & Walls set
http://www.dwarvenforge.com/forum?func=view&catid=3&id=35961&limit=12&start=24#40456
 
#33796
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
IIRC, the username/ profile on the DF fourm and the one you use to order stuff are not linked. Maybe there is an issue there.
KenM
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Deluxe room and passage. Ogres den. Short passage. Room and passage. Fantasy Floor. Traps 1. Traps 2. Wicked additions 1+2. Orc war band, Dungeon Accessories, Medieval Furniture. Treasure and Magic Items. DoE set. DoE room set. DoE WA. DoE HS. Cavern set. Cavernous passage. Caverous chasm. ABS 2. RotA 1+2. ROTA ent. MBS. MBS exp. Tavern set.
 
#33797
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
Not sure what you are saying in layman terms. I have ordered online with the same address, same computer, and same log in for umpteen times. So for some reason I cannot complete an online order. It wants me to choose a shipping method, but since it will not allow me to choose the delivery option. It used to just auto pick/calculate the shipping. Now it says 0.00 shipping, which if worked
I wouldn't complain =) but it just says there are no shipping methods available.
rustyblade
Orc
Posts: 238
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Champion for bowtie free Fantasy Diagonal Floors & Walls set
http://www.dwarvenforge.com/forum?func=view&catid=3&id=35961&limit=12&start=24#40456
 
#33798
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
Rustyblade,

Not sure what's going on there...Jeff and his tech brother will be able to help you on Monday if you can wait that long...I'm in NYC so not any help from here...sorry!

Happy Easter in the meanwhile...

Once again, sorry!
Stefan
Admin
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Stefan Pokorny

CEO Dwarven Forge, LLC
 
#33799
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
No problem. Hopefully Jeff can figure it out on Monday. It says it has to be resolved by the site admin.
rustyblade
Orc
Posts: 238
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Champion for bowtie free Fantasy Diagonal Floors & Walls set
http://www.dwarvenforge.com/forum?func=view&catid=3&id=35961&limit=12&start=24#40456
 
#33800
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
It could be that your order is too large. I had the same problem when ordering a huge pile. Splitting into separate orders may help.
FritsK
Goblin
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#33801
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
I hope that's what it is (order is too large)

'cause that's a pretty sweet problem to have!

:D
Harneloot
Minotaur Lord
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Champion of the 6" DOE Hallway!VINDICATION!~!

NASCRAG Champions 2011!
 
#33802
There are no shipping methods available You cannot proceed!??? 5 Years, 4 Months ago  
Email sent...and it probably is too much weight for one box.
admin
Admin
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#33803
There are no shipping methods available You cannot proceed!??? 4 Years, 6 Months ago  
I recently had the same problem, Jeff.

I'd appreciate an explanation also.

Thanks

Pat
patrakis
Kobold
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#33804
There are no shipping methods available You cannot proceed!??? 4 Years, 6 Months ago  
Much depends on your home country, but each country has a specific limit on how much a box can weigh. Unfortunately, our simple shopping cart software does not automatically split an "over the limit" order into two boxes. Instead, it just collapses.

Please try to remove a few items until you see the error disappear. Or...if you can wait until March our new shopping cart software SHOULD be able to handle multiple box orders automatically.

Sorry for the trouble!

Jeff
admin
Admin
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#33805
There are no shipping methods available You cannot proceed!??? 4 Years, 6 Months ago  
Hi there,

It's no problem. I sent you an email anyway to see if we can come to some agreement over a large order. I'm still waiting on the response:)

Tanks

Pat
patrakis
Kobold
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