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General Shipping Question
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TOPIC: General Shipping Question
#22199
General Shipping Question 7 Years, 10 Months ago  
I couldn't find any guidance on the site, but has anybody ordered stuff to the UK? What's the general turnaround? I know it'll only be a rough idea, but it would be useful to know,
Charliemonster
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Room & Passage Set, Room Set, Fantasy Floor Set, Wicked Additions 1&2, Advanced Builder Set, Octagonal Room Set, Medieval Building Set x 2, Medieval Furniture Set, Treasure & Magic Items Set and lotsa odds & sods
 
#22200
General Shipping Question 7 Years, 10 Months ago  
Hi Charliemonster

I did some orders in the past. It is relative quick - maybe a week once it gets shipped. The main issue was the time until it gets shipped - there have been a few hick-ups when the first pre-order were done. Other delays - you get the stuff from parcelforce. They first send you an invoice for tax and handling - only once you paid this they will release the package.

My advice - gang together to save on postage and handling fees. The amount for handling is fixed - I think 13.50 pounds. Postage is horrendously steep for one or two sets - after that it plateaus off. As VAT is paid on items and postage this makes it even more economic to have a big order and not two small ones.

If you need more details - let me know.

Thod
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#22201
General Shipping Question 7 Years, 10 Months ago  
Charlie,

Shipping (plus handling and tax) to the UK will cost you roughly the same as the purchase price.
otherworld
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#22202
General Shipping Question 7 Years, 10 Months ago  
Charlie,

Shipping (plus handling and tax) to the UK will cost you roughly the same as the purchase price.

Ouch! That's worth bearing in mind. Still until someone in the UK starts stocking the newer lines I may have to follow that path.
Charliemonster
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Room & Passage Set, Room Set, Fantasy Floor Set, Wicked Additions 1&2, Advanced Builder Set, Octagonal Room Set, Medieval Building Set x 2, Medieval Furniture Set, Treasure & Magic Items Set and lotsa odds & sods
 
#22203
General Shipping Question 7 Years, 10 Months ago  
Sorry, i do not understand, why there is no distributor for the great stuff from dwarven forge in europe. They can sell many more items if someone in europe can get it there and do not have this expensive shipping costs. I live in germany and get some stuff by ebay but only the older things. I wanted to have the Medieval Building Set but the only chance to get, is, to buy it directly from dwarven forge. :-(
The shipping costs are so expensive, so i do not thing that i buy them directly. If someone in europe wanted to sell his Medieval Building Set, let me know. ;-)
Sorry for my english grammar. I am a foreigner... :)))
AfterBusiness
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#22204
General Shipping Question 7 Years, 10 Months ago  
Having ordered the MBS and DOE WA sets recently, I can again confirm that.
The shipping costs and not to mention the lottery with the german customs you play as an End-User is a real PITA. I am still anxious to see how it turns out this time, since my order will presumably ship this week.
When I was able to order my DF stuff at dragonworld in Hamburg, it was much easier and especially much more cost effective. Of course I had to wait until they got some sets or pieces in stock sometimes. But the fact is, the only noticeable additional costs were the potential US Dollar/Euro currency rate (which is not a problem at this time, since the USD/€ rate is the reason that is possible at all to buy from €urope currently) and of course the german VAT. Whatsoever might have been added due to the shipping was not comparable with the current costs one has with the direct import order. It's hardly possible to get the shipping costs under an additional 1/3 of the goods value. And if you have to pay another 19% VAT not only on the goods value but also on the shipping costs, depends on the good will of the customs officer (As far a I now you have to pay the 19% not only on the goods value but also on the shipping costs according to german customs law).
But if you are really unlucky you get another 4,7% customs fee, because the DF stuff is not declared as 'Gesellschaftspiel' but as 'Bausätze+Baukastenspielzeug(e) aus Kunststoff'. Of course the 4,7% are applied to the good value and the shipping costs(!) before the 19% is applied on the resulting sum of all costs(!).

So let's just hope that DF takes some efforts to find an €uropean distributor, soon.
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#22205
General Shipping Question 7 Years, 10 Months ago  
After Business;

The reason why there is no Euro-distributor for DF is that DF were losing their shirts due to various reasons. I believe they ARE looking for a new disty that will allow all three levels of sales (DF, disty, and retailer) to make a profit without YOU paying an arm, a leg, and your first-born male child for each set. When they find that arrangement, you can be sure that you WILL have a local.
The same holds true for us here in the States; it was an 'equal-opportunity' lose-lose situation for US Sales as well. I sometimes get the feeling that the minute Jeff Martin finds a way to get OUT of direct sales without killing the company (either from DF's costs escalating, or retail price going into orbit and killing sales) he WILL. I don't think he likes direct sales all that much, is my impression.

See ya!

Jim
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#22206
General Shipping Question 7 Years, 10 Months ago  
Can't European people find a store somewhere in or near their country that will place a big order with DF for them?

I don't mean that the store would get any kind of discount from DF, just that maybe stores have an easier time with shipping costs and customs?

Anyone know if this is true?
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#22207
General Shipping Question 7 Years, 10 Months ago  
Hey,While we are talking European distys, what about an Aussie one as well ! Or at the very least, something in the Asia Pacific so that the shipping isn't exhorbitant. After all, the stuff is made in China isn't it? :)

Always, did wonder what it would take to get into the disty game :)
lupus
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#22208
General Shipping Question 7 Years, 10 Months ago  
Can't European people find a store somewhere in or near their country that will place a big order with DF for them?

I don't mean that the store would get any kind of discount from DF, just that maybe stores have an easier time with shipping costs and customs?

Anyone know if this is true?

As I understand it, the only way to make local distibution affordable in europe is to order by the container load, which means 1000s of sets. As I understand it (and please correct me if I'm wrong) the last time anybody did this it took them over a year to shift one container. Whether or not this actually reflected the demand or their own sales strategy I couldn't say. I looked into it myself and I think that even europe-wide I would stuggle to move more than 1500 units a year. It would depend on the strength of local online sales, as the LGS would almost certainly restrict stock because DF is a bulky item and doesn't offer a fantastic profit/shelf space ratio, when compared to a £25-35 RPG book.

If I'm lucky I might make enough out of it to support a DF habit of maybe 15 sets a year but probably only just. Obviuously that depends on discount provided but Jeff would, I imagine, sensibly enough base that on throughput. Of course if there are a few hundred people on this site who would buy from a UK Dist then let me know and I will think about it :lol:
Charliemonster
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Room & Passage Set, Room Set, Fantasy Floor Set, Wicked Additions 1&2, Advanced Builder Set, Octagonal Room Set, Medieval Building Set x 2, Medieval Furniture Set, Treasure & Magic Items Set and lotsa odds & sods
 
#22209
General Shipping Question 7 Years, 10 Months ago  
I will buy in the uk. :D

I found a uk-ebay-dealer who sell some df-set + some peaces seperatly. He mentioned in his shop, that all the df-sets are stored in a storehouse about 5 years and now he find the stuff and sell it. :D... ok...

It would be gread, if only "one" distributor in europe would sell the df-stuff. Never mind which country... just only one, so that the shipping cost are not so expensive.

Yesterday i test on the df-homepage to buy only some skeleton-archers and the price for the shipping cost is 80,- €... hello?!?!...thats amazing for such a little thing, which costs 5,- $?!?!... :rolleyes:

Please think about it to place a distributor in europe for all the fans of df. You do a great job and i like the df-things very much. :)
AfterBusiness
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#22210
General Shipping Question 7 Years, 10 Months ago  
Charliemonster
I did send DF some ideas for a business plan for a European Distributor
- including a way how to raise some initial cash to get this going. I'm
talking aboiut a quarter million to start with (and no - this wouldn't
be my own money). My wife nearly freaked out when I told her about the
idea - as she prefers it 'save' and to be honest - I'm in a much to
well paid job to go down this route.
Just contact me privately if you are interested in such an endevour. I
think I did cover two issues - cash and distribution. I never tackled
the third one - someone running the business. But if there is anyone
interested here - just drop me a note. Thod

PS: I should note I don't deal in the name of DF. But as a year has passed and nothing happened I'm interested to see someone her in Europe to take this on - and I hope we could get DF on board once all is sorted out.
Thod
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