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Question about the pre-order/currently in stock shipping policy
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TOPIC: Question about the pre-order/currently in stock shipping policy
#21946
Question about the pre-order/currently in stock shipping policy 7 Years, 7 Months ago  
OK, so we all know that pre-ordered items have to be purchased separately from in-stock items, and that they will be sent out when they come in, and anything ordered WITH them is gonna wait for the pre-order to be in stock before it goes out.

But --

We also know that people are ordering different amounts of each, and chances are high that you will not sell out of the DoE room set and the MBS expansion set at exactly hte same time.

Translation -- some poor schlub is gonna have ordered one set that is still in stock, and one set that will just have sold out.

So -- if that happens, will you send out the remaining in-stock set, or will you wait for a re-stock?

I guess what I'm asking is really this:

Does this policy cover everything that's not in-stock, or just pre-orders? If you order five things, and only four are in-stock when the order gets filled out, do you have to wait, or will the order just go out without the missing item?

I think most of us would rather not have to wait. I can understand the way the pre-orders are handled, it's too confusing to have to sort through orders when so many come in all at once. But once the shipment arrives?

Just wonderin'...

L
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#21947
Question about the pre-order/currently in stock shipping policy 7 Years, 7 Months ago  
Once the allocated number of MBES and DoE Room Sets sell out, then we will immediately stop the pre-orders for that item. So if you pre-ordered something this week (or later this month) it WILL be shipped out around April 1st.

Also, we don't sell things that are not in stock unless it says PRE-ORDER in the name of the item. If you can order it, it is in stock (unless it says PRE-ORDER in the name).
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