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Special Offers for International Orders
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TOPIC: Special Offers for International Orders
#13678
Special Offers for International Orders 8 Years, 5 Months ago  
Hi, I'd like to propose something.

These days we've got the special offer for Traps Set #2 (usually 60$) for free if you make an order for 140$ or more.

Well, 15th of this month I'm going to make such and order (CL preorder) but, the offer reads "Due to shipping costs, this offer is only available to usa customers". Or something like that.

That, at first glance has sense but... well, couldn't you charge the shipping cost to the international customer so the "gift" is the 60$ of the Trap set #2? I've been trying and in fact the cart seems to be prepared for charging the shipping costs for the trap set 2 even if it don't count the 60$ for the set. Is that not right enough?

I'd like to know something about it, I think there could be the option of paying the shipping costs for the gift, and the set would be free for that matter... thank you in advance.

Greetings
arsthein
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#13679
Special Offers for International Orders 8 Years, 5 Months ago  
Jeff,

I gotta agree with arsthein on this one; YES, charge the shipping on the Traps2, but still offer it as a goodie if the order meets the prerequisites.
International customers get slammed enough by their Customs and Tax fees; let them have the same special offer, in a case like this, as those of us here in the US. After all, if DF can afford to give ME a Traps 2, if I'm willing to pay the freight, then you should be able to give arsthein (or Tom, or Green_Knight, or even blairgb and philhendry) a free traps 2 if they'll pay to ship it. They'll still have to pay customs duty and import taxes on it.

What the heck, give it to them.

See ya in Indy!

Jim
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#13680
Special Offers for International Orders 8 Years, 5 Months ago  
Thank you for the support Jim! ^___^

Let's see what Jeff can say about this, perhaps there are other issues that I have not noticed... if there are not, then I think that it would be fair...

Greetings!
arsthein
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#13681
Special Offers for International Orders 8 Years, 5 Months ago  
Sorry, but we just cannot afford to eat the extra $20-$50 in Global Express postage that adding the set would entail. I know it kind of sucks for non-USA customers, and we are sorry.

BTW, this "FREE Traps Set #2" offer will end Mayb 14th -- before we start taking pre-orders for the Cavernous Lake Set so your point may be moot.
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#13682
Special Offers for International Orders 8 Years, 5 Months ago  
Oh, in this case it doesn't matter, but, (well, I don't want to become a pain in the @$$, but) couldn't that 20$-50$ be charged to the international customer?
arsthein
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I want my DF Spiderweb Accesories Set!!! ^O^U
 
#13683
Special Offers for International Orders 8 Years, 5 Months ago  
I thought about doing just that, but there is no way to make that work with our "real-time" cost shipping system. There would be no way to fairly determine how much shipping charges to add when they check out.

Sorry!
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#13684
Special Offers for International Orders 8 Years, 5 Months ago  
Ok... :_(

Well, thank you for considering it anyway guys!
arsthein
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#13685
Special Offers for International Orders 8 Years, 5 Months ago  
Maybe DF could consider some kind of special offer just for international customers sometime in the future?
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#13686
Special Offers for International Orders 8 Years, 5 Months ago  
I hope too.
Gramlot
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#13687
Special Offers for International Orders 8 Years, 5 Months ago  
Well... I'm not sure if you wanted to mean this but I don't believe that it would be a fair deal to have special offer only for international... hey, like Jim has said, "if you can give that to me, why no to him?". There should be a good reason to discriminate, not only: "well, this is for you".

I'm thinking better in this way: when there is an special offer that DF cannot give to international because of shipping charges or something similar, there could be another compensating special offer (if it is possible, of course) perhaps an special discount to another product, a limited edition figure, or stock little piece, etc...

It will be a gift for us, of course, they don't have any debt with us, but I can assure I would see it as a SUPER NICE, BEAUTIFUL, EXTRA KIND attend for us...
arsthein
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I want my DF Spiderweb Accesories Set!!! ^O^U
 
#13688
Special Offers for International Orders 8 Years, 5 Months ago  
Well, I hope e.g. the extra 3 lake tiles when you order 3 cavernous lake sets also apply to the int. orders!?
This could be one reason why I am considering to order three (instead of two) in that order (OK it mostly depends on if i'll have enough money available in time before the preorder ends or is sold out) .

I think the problem with the Traps special is, that a set (even of that small size) has enough weight to increase the shipping cost significantly, while some single tiles (e.g. those 3 lake tiles unless they are really heavy) have no or only a little effect on the price (the worst case here would be if the order without them is short below the next price level). You can just try it out with your shopping cart by adding a larger set and add some little pieces (e.g. 8 diagonal floors or some of the miniature, which seem to be real lightweights)
LoneStarr
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#13689
Special Offers for International Orders 8 Years, 5 Months ago  
Yeah, but if I have to pay the shipping for a set that costs me 0.00$ I would pay it gladly.
arsthein
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