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Pre-ordering the Cavern Set?
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TOPIC: Pre-ordering the Cavern Set?
#10743
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Is there a way to preorder that Cavern Set that is being restocked in Feb?

The reason I ask is that I'd like to order it with the new Sci-Fi Beta in order to save on shipping, but Beta I want to order soon in order to take advantage of the bonuses 8-).

Which reminds me, how is shipping calculated? I figure I would save on shipping if I combined all my orders together rather than ordering each set individually - is this correct? Or is it a set price per set that is simply just added together?

Thanks!
Fu-Man Chu
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Dung: R&P 6, Dlx R 1, WA1 1, WA2 1, Narrow 1.5, ABS 1, ABS2 6, Floor 1, Trap 1, Traps2 1, Cav: 2, Cav Pass 0.5, R&W 3, Lake 3, Lake Expan 3, Chasm 2, Ice ?, MBS: 3, Exp 3, DOE: R&P 1, R 2, WA 2, HS 3, RoTA: 6, RoTA2 6, Wood: 6, Acc 3, SciFi: Start 4, Pass 4, Alpha 6, Beta 2, Gamma 6,
 
#10744
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Is there a way to preorder that Cavern Set that is being restocked in Feb?

The reason I ask is that I'd like to order it with the new Sci-Fi Beta in order to save on shipping, but Beta I want to order soon in order to take advantage of the bonuses 8-).

Which reminds me, how is shipping calculated? I figure I would save on shipping if I combined all my orders together rather than ordering each set individually - is this correct? Or is it a set price per set that is simply just added together?

Thanks!

Jeff!!!

This is an ongoing 'burning question' in many gamer's minds right now.
How do we combine shipping, so an order ships when EVERYTHING IS IN STOCK, when there are pre-order requirements for various items? I KNOW the shipping will be less if multiple items are included, because UPS at least will discount the bookkeeping and tracking expense if everything is in one package, as long as the package is under the maximum weight/size limits. Even if all you do, Jeff (or whoever does the shipping), is shipping-band the white boxes together, that will be counted as ONE package.
Jeff, mon ami, we gotta get this straightened out ASAP!
It's like the International Shipping debates; too much hassle in ordering stuff, and the customer base is going to evaporate like Mountain Dew on a frying pan! Keep that up, and all of a sudden, you're out of business, and I can't get any more DF!!
That would be INTOLERABLE! (So is the smell of boiling/scorching Mountain Dew, especially the Code Red; YUCK!!)

Modify the Web page, change thw way ordering is done on pre-orders, SOMETHING!
Give us an option to hold the order until ALL merchandise is in-stock and ready to ship.
Or if anyone ELSE has any ideas, PLEASE, post them; let's not let DF disappear because no one has any suggestions - or doesn't want to post them!
Ask your friends; ask your enemies; ask your parents; ask your kids.
SOMEONE has to have the right answer!

If you go out of business, Jeff Martin, I'll never speak to you again! No, wait, that's NOT AN EXCUSE TO QUIT!! :lol:

HELP!!!

Jim Kratzer
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#10745
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
I wish I had thought of asking that question before I ordered my Beta sets. Living in Illinois, I get dinged for sales tax as well as shipping (though I hesitate to complain given the predicament our overseas comrades find themselves in.) The ability to combine preorders would be most welcome.
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#10746
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Hey Jeff, congratulations on getting the International Shipping stuff all straightened up - as well as the upgrade of the shipping software!

However, that's making me wonder even more if I'll be able to pre-order the Cavern re-stock along with the Sci-Fi Beta and DOE pre-orders as a way to save on shipping. Since you guys know that's coming in, it should be too hard to make the "Out of Stock" into a "Pre-order now" right?

Thanks!
Fu-Man Chu
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Dung: R&P 6, Dlx R 1, WA1 1, WA2 1, Narrow 1.5, ABS 1, ABS2 6, Floor 1, Trap 1, Traps2 1, Cav: 2, Cav Pass 0.5, R&W 3, Lake 3, Lake Expan 3, Chasm 2, Ice ?, MBS: 3, Exp 3, DOE: R&P 1, R 2, WA 2, HS 3, RoTA: 6, RoTA2 6, Wood: 6, Acc 3, SciFi: Start 4, Pass 4, Alpha 6, Beta 2, Gamma 6,
 
#10747
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Well guys, the way it is done for USA orders now...we actually take it in the shorts when a pre-order is involved. See when we have gotten an order with some pre-order and non-pre-order items, we have been kind enough to ship out the non-pre-order stuff right away -- and then the pre-order stuff when it comes in.

It has been a big hassle to keep track of all those split orders AND we loose money on the shipping as spliting it into 2 packages costs more.

I know this is going to probably make some people wail, but we have decided effective Feb. 1st we will no longer split ship orders that have the two types of items. If the order contains a pre-order item then we won't ship the entire order until all items are in. If you want to order some in stock and some pre-order stuff on the same day, you will have to place two orders to get the in stock stuff ship out normally.

We will take great pains to explain this on the home page and in the ordering process. It seems fair and straightforward to me. If you want us to ship your order in two shipments, you have to pay the actual shipping for two shipments.

We will open up pre-orders for the Cavern Sets around Feb. 1st, so if you want an order of DoE, Beta and Cavern sets please wait until then to place your order together to get the most out of your shipping dollars...but remember if your pre-order has any in stock items those too will be delayed until the whole package can be delivered.

So on Feb. 1st you should be able to pre-order the following: Den of Evil, Sci-Fi Beta, Cavern Set, Cavern Straight Wall, Cavern 4x4 Floor, Sci-Fi 6" Long Walls (2), and 1/2 Diagonal Floors (8). Again, all these items are due in around the end of February.
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#10748
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Your all-at-once policy makes complete sense admin.
Good call!
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SF: Starter(3), Passage(2), Alpha(7), Beta(2) someday soon;
Cavern: Cavern, Cavernous Passages, many individual pieces, Cavernous River & Wall and Cavernous Lake someday soon;
Fantasy: Room & Passages, Room, Octagonal Room, Wicked Additions I&II, Adv. Builder, Diagonal Walls Set, Dungeon Accessories, Medieval Furniture, many individual pieces.
 
#10749
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Agreed.
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Advanced Builder - Cavern x2 - Cavernous Passages x3 - Deluxe Room x2
Den of Evil x 2 - Fantasy Floors - Narrow Passage - Octagonal Room - Ogre's Den
Room and Passage x2 - Room Set - Traps Set 1 - Traps Set 2 - Wicked Additions
Wicked Additions II - Accessories - Furniture - Treasure
 
#10750
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Jeff,

Where do you hang your robe? I need to kiss the hem (be nice, RF!).
THIS is exactly the shipping policy I've been waiting for! NOW I can order my extra Alpha sets, etc., and not pay double shipping - and YOU don't either!
That's GREAT! Not to be nasty, but why didn't you guys think of this before? As you say, it'll save you AND US a ton of money.

Watch for my add-on order this weekend, or soon after. It won't be the GIGANTIC one, that comes after the IRS coughs up the refund.

See ya!

Jim
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#10751
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
i think this is a better way to do things for all involved. good job! i also think that allowing pre-orders on items coming back into print is brilliant. i think we're gonna have a significant order now... if only my credit card balance could catch up to me... :-(
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#10752
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
if only my credit card balance could catch up to me...
WHY do you think I'm waiting for the IRS to pay me back?

See ya!

Jim
jkratzer
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#10753
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
i wish they'd pay me back without me actually filing... damn, i knew last year's T4 was needed for something... maybe i'll do it with this year's and really clean up!!! :D
dudebird
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#10754
Pre-ordering the Cavern Set? 8 Years, 6 Months ago  
Thanks for the clarification Jeff! And sorry to hear that DF was taking such losses on spliting orders!

A follow-up question then, since the shipment is delayed a few weeks, and re-stocks will be opened for pre-orders on Feb 1st-ish; is the special for the Sci-Fi Beta going to be extended a few weeks also? So that if I wanted to order all my stuff together, I don't lose out on the extras for the Beta? Thanks!
Fu-Man Chu
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Dung: R&P 6, Dlx R 1, WA1 1, WA2 1, Narrow 1.5, ABS 1, ABS2 6, Floor 1, Trap 1, Traps2 1, Cav: 2, Cav Pass 0.5, R&W 3, Lake 3, Lake Expan 3, Chasm 2, Ice ?, MBS: 3, Exp 3, DOE: R&P 1, R 2, WA 2, HS 3, RoTA: 6, RoTA2 6, Wood: 6, Acc 3, SciFi: Start 4, Pass 4, Alpha 6, Beta 2, Gamma 6,
 
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