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Replacing missing pieces and ordering Den of Evil set???
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TOPIC: Replacing missing pieces and ordering Den of Evil set???
#10619
Replacing missing pieces and ordering Den of Evil set??? 8 Years, 8 Months ago  
Can anybody tell me how to get a response from Dwarvenforge?

I have sent emails and used the onsite message thingie to ask about getting a replacement piece for the set I received for Christmas. I have also asked about ordering the "Den of Evil" and sent an email as instructed in the forums. In neither instance have I recieved a reply.

I did receive their newsletter, so I presume somebody is still active at the company. Just not responding to customer enquiries...

Regards,

Howard Fielding
altfritz
Kobold
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#10620
Replacing missing pieces and ordering Den of Evil set??? 8 Years, 8 Months ago  
i got a response from lori martin a week before christmas that said something about their distribution center being closed till jan 3rd. she also said that international orders(yup, i'm canadian) were at a standstill due to christmas. hopefully they'll be getting back to you soon. i'll respond here if i get a response via email.

i just want the DoE fer chrissakes!
dudebird
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#10621
Replacing missing pieces and ordering Den of Evil set??? 8 Years, 8 Months ago  
Yeah, I'm waiting on a response to the Sci-Fi pre Christmas specials (international orders had to be made by email instead of the shopping cart) but have had no response yet so I'm assuming that shipping quotes were not attainable due to Christmas.

Cheers
Bossman
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#10622
Replacing missing pieces and ordering Den of Evil set??? 8 Years, 8 Months ago  
We are trying to get through the PILE of emails and messages. Thanks.
admin
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#10623
Replacing missing pieces and ordering Den of Evil set??? 8 Years, 7 Months ago  
Apparently they no longer ship Internationally. At least, according to Jeff. Does this apply to replacement parts as well?
altfritz
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