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I love my new sets, but...
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TOPIC: I love my new sets, but...
#17875
I love my new sets, but... 8 Years, 2 Months ago  
Stefan

I mentioned this in an e-mail to Jeff - as well as you - but it fits here. When I got the four River and Cavern Sets they were nicely wrapped. But the shipping company reused the boxes they got from China. Well - take a guess - the boxes from China had three sets in. I ordered 4 plus 24 diagonal pieces. Therefore the shippers did use two boxes (taking out one set each for someone else). Needless to say this is more expensive shipping wise (approx. 25 dollars paid by DF) as well as extra custom handling fee or 25 dollars (a UK special paid by myself).

I think boxes are more than improving how the sets arrive. Not sure who is 'responsible' to provide boxes for shipments.

2Jeff - ensure there is one box included which is big enough. A logo is cool and great and all that. But having to pay again because the box isn't big enough isn't really what I look forward too. In this case I rather go without a logo. For Europe you want to be able to get 5 sets in a single box to reach close to the max. 66 pounds allowed in a single shipment.

Thod
Thod
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#17876
I love my new sets, but... 8 Years, 2 Months ago  
Thanks for looking into this. My boxes get enough wear and tear being carted to the Cons that every little bit of non wear and tear helps!
pfworks
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#17877
I love my new sets, but... 8 Years, 2 Months ago  
Oh, one other small suggestion.

It would be great if each box on the outside was printed on all 4 sides with the name of the set.

Further, it would be really cool if one of the inside flaps was printed with the inventory, and some space to add xtra inventory, as I often find a bit of space to cram xtra pieces (in the old sets, at least, the new ones are too full!) 8-)
pfworks
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#17878
I love my new sets, but... 8 Years, 2 Months ago  
Jeff, Stefan, you guys are excellent at customer relations. You listen to us, and take interest in what we say. It's the kind of attitude that I like in a company.

Plus your stuff is over the top cool. :D
Kradlo
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Kradlo
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