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International fees
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TOPIC: International fees
#16410
International fees 6 Years, 7 Months ago  
At least you get free healthcare.
philip
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Oblivion is in the eye of the Beholder.
Viva La Blipdoolpoolp!!!

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#16411
International fees 6 Years, 7 Months ago  
Who cares about healthcare when you can have more DF stuff? :P
Kaladhan
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#16412
International fees 6 Years, 7 Months ago  
Hey, at least the Canadians have the option of going across the border to pick it up off a friend. Try doing that when you are on the other side of the globe :)

I've gone on in the past about this for international customers before and there doesn't appear to be anything that can be done about it. It now looks even grimmer for us now that DF isn't even considering a distributor. Although, would DF be willing to look at a fulfilment center away from the US? Perhaps one in the Asia Pacific Region and one in Europe? Its kinda disappointing to have to be over 50% more for sets due to shipping costs! And that is only when I order up big. And to think, the items are manufactured in China, which is not that far from us!

Time for another vent because I was hoping to purchase more stuff, but had to lose half my money, which could have gone to DF!!

Edit: OH, and before anyone asks, most of the DF stuff that makes it down under with my orders do not hit the level where customs is levied. So, I am not even factoring customs into my mix. It's just plain shipping!
lupus
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#16413
International fees 6 Years, 7 Months ago  
I order MM and Cavern sets regularly from DF (usually in sets of 3) and my shipping costs usually range around 31% - 45% of the product cost.

The heavier sets do cost more within this range (as a percentage to ship) vs many of the newer (and lighter) sets.

Although the customs charges are factored in, I do not include the requisite taxes (approx 15%) portion that is applied when the items cross the border when calculating shipping costs.

I am certain there are other combinations of items and situations that, if factored in will produce a far higher shipping cost percentage -(such as a 40-50% off sale on items!)

My point in posting this is only to (hopefully) provide a rough overview of my experiences with regards to shipping up here (to Canada) based upon multiple sets, standard circumstances and regular prices.
Wereweasel
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#16414
International fees 6 Years, 7 Months ago  
Kaladhan;

I did it for Thod; sent it to him on a "slow" boat, cost him less than half the Global Express shipping (which DF doesn't see either!), PLUS cost him less on the VAT that the UK charges on SHIPPING as well as merchandise! So, if you have a well-trusted friend here in the US that will do it for you, it could easily save you MUCH MONEY - and it's not as if you're costing DF OR their Fulfillment Center any cash, because all they do is pass their cost on from the single-source shipper.
AFAIK, the only reason they ship the way they do is because it's cheaper FOR THEM to do it that way - and I can't fault them for that - it SAVES THEM MONEY - which they turn around and put into more DF products!
I'll bet no one here has a problem with that!

Jim
jkratzer
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Jim Kratzer, a/k/a The Mad Yank
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#16415
International fees 6 Years, 7 Months ago  
Jim

USPS has stopped (at least according to their webpage) the shipping via sea. Air is the only remaining option - and the savings then are hardly worth the hassle.

Thod
Thod
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#16416
International fees 6 Years, 7 Months ago  
Jim, as said, I'm not expecting a quick resolution to this. If it's ever resolved, it won't be before the christmas special offers' end. Perhaps "resolve" is not the word I should be using. Anyway, I'm only hoping that DF will look at the situation and see what can be done to make it better for everyone (and especially them). You're offering good unofficial reasons why things are the way they are. Most probably, they will stay like that, but perhaps things have changed. It may be worth it for them to look at it every year or every other year.

By the way, what does VFM lifer stands for (I understand the lifer part, it's the VFM I don't get)?
Kaladhan
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#16417
International fees 6 Years, 7 Months ago  
Kaladhan -

VFW - Veterans of Foreign Wars - y'know, all us old farts down here in the U.S. who are actually proud to have been crazy enough to stand between war's desolation and home.
As in "I'd never do it again, but I'd never give up the experience."
Or, "I don't know if I'd have picked those crazy guys as friends on my own, but I was willing to die for them in combat - and they would have done the same for me. And some did."

Y'know, "Been there. Done that. Got the scars. And the medals. What's next?"

Now, are you ready for the crazy part? I never would have had to go - when I went in the service, we had the draft lottery here in the US. My draft lottery number was 321 - I would have been drafted the day AFTER some idiot nuked DC! I volunteered. I volunteered AGAIN for Vietnam - TWICE! (remember, my sig line says INSANE!) The secondtime, the Air Farce believed me, and shipped me over there. Volunteered for 'special ops', too - which REALLY shows a lack of good sense.

Now, like I said, there ain't NO WAY I'd ever do any of those things again - except enlist in the USAF. But there is no way I'd ever give up any of those experiences - NONE of them! They are what make me what I am, and I am proud to be a Vietnam Veteran, a LOUD VFW Life Member, and an Insane D&D DM.

If it sounded like I was preaching in there, I DO apologize; that was NOT my intention. But occasionally, accidentally (which I'm sure that's what happened), my button gets pushed, and I sound off. No blood, no foul, as a line goes from the Mechwarrior universe.

Have a good one, and since this is Christmas Eve,

MERRY CHRISTMAS!!
jkratzer
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Jim Kratzer, a/k/a The Mad Yank
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#16418
International fees 6 Years, 7 Months ago  
Just as an example, if I try to order Medial Building expansion set:

Subtotal:
$79.00
Shipping:
$63.75

TOTAL:
$142.75

And this doesn't count toll fees, and money exchange rate (even if nowadays Canadian dollar and US dollar are the same, they charge us for it)
crioux
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Christian Rioux
Own one of each DF sets except DoE, HS and traps sets
 
#16419
International fees 6 Years, 7 Months ago  
crioux;

It sux, and I won't argue that one little bit. We gotta find a better way for overseas customers (which includes Canada/Mexico/Latin America). Even FedEx GROUND should be cheaper than that!

Jeff, there's your mission for 2008; forget new sets, disregard custom electronics, abandon a new improved Web page; those are assigned to Stefan, Doug, and whoever ELSE you can draft! YOU concentrate on finding a lower-cost method of shipping out of the Continental US for foreign customers!

P-L-E-A-S-E????????????

Happy New Years, guys.

Jim
jkratzer
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Jim Kratzer, a/k/a The Mad Yank
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insane GM
 
#16420
International fees 6 Years, 7 Months ago  
I would like to point out that this works both ways- I order a LOT of miniatures and terrain from England as the US does not make the items I am interested in. SPecifically I order items from Old Crow and GZG. A long time ago GZG had a US distributor (GeoHex) but Kieran was forced from his business by his new wife.

Between the plunging dollar and overseas shipping costs these mini's usually cost me between 40-50% more then if I lived in Europe. I've asked GZG and OC if they ever plan on a US distributor and was told no- their operation and profit margins are too small to really find a decent distributor. So I continue to pay $50+ for a 20 GBP Hammers Slammers blower, etc before shipping is added in.

The one thing we dont have in the US- thank god- is incoming VAT charges so I feel everyones pain on that front.
Blackhawk1
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#16421
International fees 6 Years, 7 Months ago  
Blackhawk........the thing I've been whining about is not the currency exchange rate, which is what you seem to be annooyed about. I think all o/s customers of DF pretty much accept the fact that they have to purchase DF products in US currency and factor that into the equation. And, after all that money does go back to the manufacturer.

What most international customers are complaining about is the steep cost of shipping of said DF products worldwide. It is pretty much the cost of shipping that we are complaining about. The currency exchange rate is something we all just factor in for purchasing stuff from overseas. And as mentioned earlier, its money going back to the company. THe high shipping rates is what hurts, with the cost of shipping ammounting to almost as much as one boxed set if you order small. And even if you make large orders, shipping still comes to 50% of the total purchased.

What hurts even more is that when you look at the cost of shipping on the box labels and compare what you have sent, there is often a very high mark up. I know the last lot of stuff I ordered, I was paying something in the realm of $ 200 in shipping, and the actual postage on the item came to probably half to three quarters of that, indicating a black hole where the fulfilment center is pocketing the difference. I'll post more on this when the next pre-order comes in to show the difference.
lupus
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