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Thank you AT&T-no really!
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TOPIC: Thank you AT&T-no really!
#66357
Thank you AT&T-no really! 2 Months ago  
OK....this is a shout out to Leanna at AT&T !

Just spend a whole morning with her due to extremely high charges on my latest AT&T Bill (my China Trip killed my roaming charges-even with international plans) and Guess what? She and her manager reviewed it and straightened it all out! Then she even looked over my whole plan and set me up on a plan that halved my monthly Bill!

I feel like I won the lottery!

Now that is customer service!

I promised to give her and AT&T a shout out on my website so here it is from the top of the highest mountain!

THANK YOU LEANNA! AND THANK YOU AT&T FOR BEING FAIR TO ME!
Stefan
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Stefan Pokorny

CEO Dwarven Forge, LLC
 
#66365
Re:Thank you AT&T-no really! 2 Months ago  
Very Happy for you Stefan......Awesome customer support!

What I love is when people like yourself say the good things when someone does something right.
We all hear the Negative stuff all day long but most never hear about the Good.
Good news is infectious and encourages creativity.... I think that is part of why you have such a loyal following that Loves the work you do Stefan....

Thanks for posting the Great Customer Service Comments from AT&T.

John
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#66452
Re:Thank you AT&T-no really! 1 Month, 4 Weeks ago  
Stefan,
What a greatt experience Stefan! Congrats!
monkplayer
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Last Edit: 2014/07/23 08:55 By monkplayer.
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"Keep the Dice Rollin,"
 
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