KS4 Replacement Pieces

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pacarat
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Re: KS4 Replacement Pieces

Post by pacarat » Wed Apr 18, 2018 11:32 pm

LadySabelle wrote:
Tue Apr 17, 2018 1:36 pm
Chuck@dwarvenforge.com
Thanks!

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LadySabelle
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Re: KS4 Replacement Pieces

Post by LadySabelle » Tue Apr 17, 2018 1:36 pm

Unless I specifically state that my information is directly from Valoria, my comments are just my own opinions.
http://ladysabelledesigns.com/

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Re: KS4 Replacement Pieces

Post by pacarat » Tue Apr 17, 2018 1:32 pm

LadySabelle wrote:
Mon Apr 16, 2018 10:55 pm
Chuck has been working very hard at getting everything sorted out in customer support. If you still have any issues or haven't heard back from CS since he started working, drop him a line. He'll make sure you get taken care of. He's got my insider knowledge to draw from too, along with the rest of the DF team. I'm just easier to access than the others. ;)
What is Chuck's contact info?

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Re: KS4 Replacement Pieces

Post by LadySabelle » Tue Apr 17, 2018 12:42 pm

The factory is sending replacement pieces directly to Chuck. He double checks them and then ships them out. (It's a good thing that he does check. He's had a few wrong replacement pieces come through a second time.) We had to use my PayPal account to print the labels on this last lot of pieces. Sorry for any confusion. The factory labels with the DF logo should have still been on them though.
Unless I specifically state that my information is directly from Valoria, my comments are just my own opinions.
http://ladysabelledesigns.com/

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AnimeSensei
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Re: KS4 Replacement Pieces

Post by AnimeSensei » Tue Apr 17, 2018 12:32 pm

Wait, are replacement pieces coming out of UT now the Chuck is working for DF, or are they coming from the main warehouse?
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Re: KS4 Replacement Pieces

Post by geekjeff » Tue Apr 17, 2018 9:41 am

William wrote:
Tue Apr 17, 2018 9:31 am
Sure wish I was geeky enough to receive unexpected packages of Dwarvenite or even lousy old resin. ;)

EDIT - Guess it could be Jeffy enough? :)
It was actually just some replacement Castle bits, because I totally forgot to put in a request for missing/damaged parts way back 10 months ago. Something about another Kickstarter going on.

Although I'd never say no to random Dwarvenite in the mail!

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William
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Re: KS4 Replacement Pieces

Post by William » Tue Apr 17, 2018 9:31 am

Sure wish I was geeky enough to receive unexpected packages of Dwarvenite or even lousy old resin. ;)

EDIT - Guess it could be Jeffy enough? :)
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( aka: Rock Breaker Bill - Column Barron of BRoM )

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Re: KS4 Replacement Pieces

Post by geekjeff » Tue Apr 17, 2018 9:21 am

LadySabelle wrote:
Mon Apr 16, 2018 10:55 pm
Chuck has been working very hard at getting everything sorted out in customer support. If you still have any issues or haven't heard back from CS since he started working, drop him a line. He'll make sure you get taken care of. He's got my insider knowledge to draw from too, along with the rest of the DF team. I'm just easier to access than the others. ;)
It was weird getting an unexpected package from LadySabelle Designs, I was boggled - "What is this? I didn't order anything from Michelle..."

Then I open it and my wife groans "More Dwarven Forge? Of course. That's what my house needs." I think she may have sprained something rolling her eyes.

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dice4hire
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Re: KS4 Replacement Pieces

Post by dice4hire » Tue Apr 17, 2018 1:09 am

666 is a post number that deserved something special. Maybe for post 1000?

I do believe I wasted my post 666 on nothing special.
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William
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Re: KS4 Replacement Pieces

Post by William » Mon Apr 16, 2018 11:29 pm

Thanks LadySabelle.
Did you see your post number...post something A.S.A.P. ;)
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( aka: Rock Breaker Bill - Column Barron of BRoM )

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